so, i stopped at dollar general today to pick up a few things.
as i walked up to the register to check out, i noticed the cashier was talking on her phone. i also noticed that she noticed me walking towards her. because she made eye contact and followed me as i neared her.
she continued to talk as she started to ring me up. (side note: who ever came up with that term? "ring me up". hmmm....)
it wasn't until she was almost done scanning my items that she 'attempted' (i use that term loosely) to get off the phone..... "well, i need to go. i've got people."
i've got people. i'm not sure why i expected something more professional from someone talking on her iphone while checking out a customer, but she could have at least respected me enough to refer to me as a customer. you know.... "sorry to cut this short, but i am at work now and i have a customer waiting for my full, undivided attention." (i know, i have high expectations) .... i've got people.....
but, to make things worse, she wasn't serious. because she kept talking. as i swiped my card. and waited. and waited. and waited. for her. because she needed to push a button on her side of the counter. but, at least she was connecting socially about very important matters. it's not like i had anywhere to be. i suppose i could have just made a few phone calls while i waited.
but, it's cool, i'm over it, because she apologized. oh, wait... no she didn't. i'm pretty sure she didn't even say thank you.
i strongly considered calling the store later to
inform the manager of my less-than-stellar customer service experience. then i realized the cold, hard facts. she probably IS the manager. hmpf.
